Remote IT Support From ZEN

 Remote IT Support Can Save You Time and Money

Depending on the circumstances, our HelpDesk may need to remotely ‘connect’ to your computer, effectively allowing us to navigate your computer as if we were logged on in your office. By doing this, we can diagnose and resolve more complex problems remotely, saving you money and time.

We use TeamViewer to ‘connect’ to your computer. The ‘Quick Support’ version does not permanently install any software on your computer and is ideal for “one off” connections.

Remote IT Support Download

Click on the image to the right to download TeamViewer Quick Support.
The ‘Host’ version allows connections even when the computer is unattended, and is the best version for Support Plan customers.

Host download button for remote IT support

Click on the image to the right to download TeamViewer Host.