Data Backup and Recovery 

The first line of defence in a disaster recovery solution is protecting the data. People often tend to think of their computer systems; the tangible equipment, as being valuable. What they often don’t realise is that it’s actually the data inside that has the greatest value. Computer equipment can be replaced the business data on the other hand is unique.

Our Online Backup System can scale from a single user system where all data is transferred automatically at a time determined by the user (up to 8 times per day if required for optimum "resilience"). In most cases clients keep copies of data to enable a recovery of up to 12 months before, but generally at least 3 months.  This is known as a "backup window" and ensures that older copies of data (e.g. documents, e-mail, spreadsheets, accounts etc.) are recoverable.

All data transferred to one of our Backup Servers is encrypted using the AES algorithm. Once the pass-phrase has been entered by the user we are unable to view any of the data stored on one of our Backup Servers.

The base business backup package allows for up to 10GB capacity on our Backup Servers, with up to 1GB of compressed transfers per week. This system also includes monitoring of the backup reports by ZEN and includes telephone support. This system costs $10ex per week (billed 4 weekly in advance) with a setup cost (including software) of $250ex.

Organisations can use the same Online Backup System but use on-site disk storage as the primary repository for the backups (either Removable Hard Disks or a “Vault” (a NAS device), both of which can be deployed in an array for virtually unlimited storage capacity that provides the ability to increase storage capacity as needed).

Unlike the single user implementation, all backups are stored locally on the on-site disk storage and only a “mirror” of the most recent copy of the data on the server is automatically encrypted and synchronised off-site to one of our Backup Servers. This allows the Backup System to operate automatically and unattended, no tapes to change and no media to be rotated off-site.

The Backup System can also be configured to backup Microsoft Exchange mailboxes and other databases. If you would like to know more, click to read a case study about an Online Backup System which we have deployed for a 20 user site with Microsoft Exchange.

Contact us for details on the base Online Backup System with on-site disk storage using either 2 x 500GB RHD or an equivalent Vault.