Privacy Statement for Zero Effort Networking Pty Ltd (ZEN)

Zero Effort Networking has created this privacy statement to demonstrate our firm commitment to the confidentiality of user data. The following discloses the information gathering and dissemination practices for Zero Effort Networking on-line products. We are committed to notify you of the following:

• What personally identifiable information Zero Effort Networking collects from you and how the information is used;
• With whom this site shares the information it collects;
• How you can correct or make changes to this information;
• What choices are available to you regarding the collection, use, and distribution of information;
• What security procedures are in place to protect the loss, misuse, or alteration of information under ZEN's control.

If you have questions or concerns regarding this statement, please contact:

Zero Effort Networking Pty Ltd
PO Box 6045
Blacktown NSW 2148
E-mail: privacy@zen.net.au

 

What information does Zero Effort Networking collect?

There are two main ways we collect information from you:

• Non-use of an Zero Effort Networking log-in password: Whenever you visit our site, our servers automatically record information about your usage of the network such as the time of the visit, its duration and the page which you visit. This is intended to help us understand what parts of the site users enjoy. The information we collect remains anonymous. If you do not register, you remain anonymous and we will not link your usage to you personally.
• Using our site after registering: If you register to receive Zero Effort Networking e-mail newsletters, information about your interests are collected and stored. This helps us to build a profile of what information would be of interest and relevant to you. Any further collection of information will only occur with your consent. By using this information we can tailor our content to user interests and help our advertisers better understand the audience they are reaching.

How is our registration data used?

ZEN offers optional services that require registration. ZEN provides some of those services directly; others may be provided on behalf of vendor companies or by ZEN partners. Customer contact information that is collected on behalf of ZEN is used to send relevant information about our company and promotional material from some of our partners. This information is sent only to users who have chosen to receive it and is delivered by ZEN. No third party is ever allowed direct access to the information held by Zero Effort Networking. In addition, users may opt out of receiving future mailings. (See the Opt Out section below). For example, if a customer requests to be notified when information on a selected topic becomes available, ZEN will be the provider of the information on behalf of the third party. These services are clearly labelled as third party communications. Customers always have the option to discontinue services.

How do I access my personal information?

For information on personal information held , you may contact ZEN customer service by sending an email to privacy@zen.net.au

Who else may receive my personal information?

ZEN does not share any of your personally identifiable information with any person or entity.All third party messages that are sent to you will be sent by ZEN. You can unsubscribe from this service at anytime.

IP Addresses

Our Web server automatically records a visitor's domain and IP address. We use the IP address to identify server problems and administer our Web site, and to analyse click-stream data to better understand user behaviour.

Security

ZEN has security measures in place to protect the loss, misuse, and alteration of the information we control. Our security systems include authenticated access to internal databases, audits of procedures, and regular reviews of overall Web security. Access to personal user data is also limited to the database administrator(s).

Opt-Out

Zero Effort Networking provides the following statement at registration:

"ZEN occasionally likes to inform our subscribers about special offers, new products, as well as information from relevant, qualified businesses and organisations. Tick the boxes below if you would like to receive these notices."

By default, this box is checked. Users who opt NOT to receive communication from ZEN should uncheck this box. Users can also remove their personal information from ZEN's database by sending a request via email to privacy@zen.net.au

Future Enhancements

From time to time we will add new features to our e-mail services and web sites. Because of this, our Privacy Policy will be reviewed and revised. ZEN reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its web site.

Further Information

For more information about privacy issues in Australia and protecting your privacy, visit http://www.privacy.gov.au