remote support
 
 











When you need help for your computer network…

Do you hope for a speedy response?

Do you hope you are dealing with an experienced network engineer?

Do you hope they speak in ‘plain English’?

Now you can stop hoping. When you work with us you’ll get timely personal service and will be dealing with highly skilled network engineers who are reliable, honest and easy to understand. We won’t annoy you by using industry jargon or complicated explanations.

Who are we?
Zero Effort Networking (ZEN) is an established network service provider in the Sydney metropolitan area. We specialise in Backup Systems and Disaster Recovery options for small through to enterprise sized businesses.

With engineers accredited with each of the major accounting bodies (ICAA and CPA Australia) we also offer knowledgeable support for accounting practices and accounting software. Established in 1996, we have clients located in major business centres in Sydney and throughout the Sydney region.

Our focus is on improving your productivity through more reliable IT systems, less downtime, and proactive management of your organisations IT investment. You are welcome to contact us for your FREE Server Health Check and initial consultation.

Our expertise
As well as benefiting from our regular network maintenance, clients also rely upon our expertise to design, plan and implement a wide range of technology solutions that are useful to their business. We will not provide technology unless we are sure that it will add value and make your life easier.

We’re proud of our service levels, quality outcomes and our long-term client relationships. We have many satisfied clients and our capabilities cover a wide range of services.

Remote support option
Whilst our work is often conducted on-site we also have the ability to provide remote support. This means, using our Remote Control software, we’ll show you how to connect your computer to our HelpDesk and we can then access your computer remotely from our premises. By doing this we can fix the problem as though we were sitting in your office, but it reduces your cost and minimises lost productivity.

For more information on relatively straightforward computer network issues you are welcome to check the self-help tips. If you have a more demanding problem you will find some useful articles on our Resources page. Or contact us for prompt personal attention.



 
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